Privacy Policy

Last Updated: 8/23/2025

This Privacy Policy describes how we collect, use, and handle your information when you use our construction and architecture professional matching service.

Our Data Philosophy

We believe in transparency about how we handle your information. We retain user and project data to facilitate better matches between clients and professionals, but we will never share or resell your personal information outside our platform. Your privacy and trust are fundamental to our service.

Information We Collect

We collect information to provide and improve our matching service:

  • Account Information: Name, email, phone number, and account credentials
  • Project Information: Project details, requirements, location, budget, timeline, and specifications
  • Professional Information: Credentials, licenses, experience, portfolio, and service areas (for professionals)
  • Communication Data: Messages, inquiries, and interactions between clients and professionals
  • Usage Data: How you interact with our platform, search patterns, and preferences
  • Technical Data: Device information, browser type, IP address, and usage analytics

How We Use Your Information

We use the collected information to:

  • Facilitate matches between clients and qualified professionals
  • Improve our matching algorithms and service quality
  • Provide customer support and resolve issues
  • Send service updates and relevant communications
  • Ensure platform security and prevent fraud
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our terms

Data Retention and Storage

We retain your information for as long as necessary to provide our service and fulfill the purposes outlined in this policy. This includes:

  • Account information for the duration of your account
  • Project data to facilitate ongoing and future matches
  • Communication history to maintain service continuity
  • Usage data to improve our platform and algorithms

We implement appropriate security measures to protect your data and ensure it is stored securely.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

  • With Matched Professionals: Project details and contact information to facilitate connections (with your consent)
  • Service Providers: Trusted third parties who help us operate our platform (under strict confidentiality agreements)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets (with appropriate privacy protections)

Any sharing is done with appropriate safeguards and only to the extent necessary for the specified purpose.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and login status
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Ensure platform security and functionality

You can control cookie settings through your browser preferences, though this may affect platform functionality.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

However, no system is completely secure, and we cannot guarantee absolute security. We will notify you promptly of any security breaches that may affect your personal information.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the information we have about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain uses of your information
  • Withdrawal: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last Updated" date
  • Sending email notifications for significant changes

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]

We are committed to addressing your privacy concerns and will respond to your inquiry promptly.